I will no longer share my business with The Exotic parrots home. They always clip my parrots' nails too short. And every time this happens, my bird clearly dislikes having me touch their feet, which was never an issue before.
The staff isn't as friendly, informed, or engaging as other stores I've visited. And none of the personnel appear to spend much time trying to socialize their birds, which I believe is most important. And their store mascots, the birds, are usually caged up, which is a sad fate for such beautiful creatures. I recall when they originally obtained Tootsie, one of their store's mascots. They got Tootsie since the previous owner was too old to care for her. Tootsie was extensively socialized throughout her life, and she displayed many evidence of spending the majority of her days outside a cage as a pleasant, loved bird.
The saddest part is that from the start, everyone wanted to buy Tootsie because she was so pleasant and awesome. Which I assumed was what all birds wanted: to find their one human or family. Not to be probed through a locked cage by random strangers all day.
Tootsie no longer cares about other people's interactions as much as she once did because her life is no longer as beautiful as she remembers.
I'm not sure why The Bird Shop is the only animal store that doesn't understand this basic concept about the LIFE of animals.
This is why I will no longer be supporting The Bird Shop. If I could give them less than one star, I would.
Meekayar 06/21/2024
Google
So kind and knowledgeable about birds! I purchased my baby Willow there, and I had a lot of questions. They answered them all, even though it was after closing time and there were still clients behind me.
Liza Shanty 04/27/2025
Instagram
I acquired the most beautiful canary, cage, toys, and food for him. Will was quite helpful in getting me set up to care for my darling chick.
I named him Sky since he resembles a sunset sky.
This store is really clean, and all of the gorgeous birds are healthy and well-cared for. I'm so glad I found them. Excellent client service.
Gareth 02/14/2025
Google
It's nice to see a shop dedicated entirely to birds! Yes, a variety of exotic birds from throughout the world. Many newborns and young people are hand carried, so it's convenient to have one on your arm or shoulder. Also, going on vacation and don't have a sitter? This store will watch over your bird(s), giving you peace of mind. There are several cage sizes and feeding options for your bird. Need some advice? Friendly team to assist you. This location is ideal for people of all ages who want to watch a variety of colorful birds. In addition, you can bring your bird to have its wings and nails clipped. You might simply buy one and enjoy it at home.
Safi Gertrude 03/26/2025
yelp
I acquired my first bird, a darling cockatiel, from here a few years ago, and they were the beginning of my bird journey. I usually purchase stuff from here as well. Everyone is friendly, understanding, and always willing to help. My cockatiel was reasonably priced, but other of the birds are considerably more expensive. For example, a Galah cockatoo costs $4000. Maybe it's just my old Australian self that is startled that a bird as common as pigeons in Australia (which generally cost $200) is being sold for 20 times the price!! But I think I understand considering it's considered an exotic bird here, which is kind of amusing to me.
Jancis 11/09/2024
Google
My bird arrived exactly a week ago. My family used to raise birds, and we were overjoyed to receive another as a birthday gift, as I had been doing a lot of study on bird ownership and have a lot of bird-owning friends! I appreciate how the food is easily accessible and the birds are properly trained!:) Lucky, my parakeet, is an extremely well-behaved and pleasant bird. If you ever plan on getting birds, I recommend going here to support a local business while also learning a few things about birds!
sonso agrieta 08/23/2024
Google
We thoroughly enjoyed our stay at this parrot's home! Picking your own seeds for your bird, similar to Winco, is one of the best features. Selecting precisely what you require is convenient and enjoyable.
They also featured a wonderful selection of birds, such as parakeets, cockatoos, macaws, and more. The store was clean and well-stocked, and the birds appeared healthy and lively. Not quite a flawless five-star rating, but definitely a place where I might return.
Daniel Suarez 4/13/2021
bing
Venice, Italy
I got my bird (Indian Ringneck) from Exotic parrots home, and I'm super happy with this beautiful and well maintained bird. It was an easy process, and I was always willing to answer any questions or concerns I had.
Mishael Van burg 1/28/2022
Google
Amsterdam, Netherlands
Maddison and the folk at Exotic parrots home are amazing! not only are their birds beautiful and expertly raised to make great companions, but the level of service really makes you feel like you're a valued customer. Highly recommended!
Julian Peterson 6/13/2022
Google
Panama, City Beach Florida
We purchased a green Cheek Conure from Exotic parrots home in January. The bird is well adjusted and Maddison has been excellent to deal with before and after purchase. Being an amateur bird owner I'm pleased that Maddison takes the time to answer my questions! Thank you!!